Website Terms and Conditions for thelakelodge.com
Last updated: December 2024 Welcome to thelakelodge.com ("we," "our," "us"). These Terms and Conditions ("Terms") govern your use of our website, thelakelodge.com, and any services provided through our platform, including booking vacation rentals ("Service").
By accessing or using our website, you agree to comply with these Terms. If you do not agree to these Terms, please do not use our website or Services.
1. General Use of the Website You must be at least 25 years old to use this website and our Services. You agree to use the website and Services for lawful purposes only and in accordance with these Terms. You are responsible for ensuring that all information you provide to us (including your personal and payment details) is accurate, complete, and up-to-date.
2. Booking a Rental Reservation Process: When you make a reservation through our website, you are entering into a contract directly with the property owner or manager. Your booking is subject to the property’s availability and acceptance. Payment: You agree to pay the rental fee, taxes, and any other applicable charges at the time of booking or as specified by the property owner. Payments are processed securely via our payment gateway. Cancellation Policy: Each property has its own cancellation policy, which will be clearly communicated at the time of booking. We recommend that you carefully review the cancellation policy before confirming your reservation. Security Deposit: Some properties may require a security deposit, refundable after check-out, subject to the property’s damage inspection. The terms for this deposit will be outlined in the property’s listing.
3. User Accounts To use certain features of the website, you may be required to create an account. You agree to maintain the confidentiality of your account information and password. You are responsible for all activity under your account, including any bookings or communications made through it. If you suspect unauthorized activity on your account, you must notify us immediately.
4. Property Listings The properties listed on our website are provided by third-party property owners or managers. We do not own or directly manage these properties. We strive to ensure that the information on our website is accurate, but we cannot guarantee the accuracy, completeness, or availability of property listings. Property owners or managers are responsible for providing accurate descriptions, photos, and amenities for their listings. Any issues regarding the property (e.g., cleanliness, maintenance, amenities) must be addressed directly with the property owner or manager.
5. Guest Responsibilities As a guest, you agree to comply with the rules and regulations of the property you have booked, as provided by the property owner or manager. You are responsible for any damage to the property during your stay, and you agree to indemnify the property owner or manager for any damage caused. You must not engage in any illegal activities or disruptive behavior at the property.
6. Host Responsibilities Property owners or managers ("Hosts") are responsible for the quality, safety, and legality of their properties. They must ensure their properties are in compliance with all local laws and regulations. Hosts must provide accurate property information and ensure the property is properly maintained. Hosts must honor confirmed bookings unless there are extenuating circumstances.
7. Fees and Charges Service Fees: We may charge a service fee for using our platform, which will be clearly stated at the time of booking. Taxes: All bookings may be subject to applicable taxes (e.g., occupancy tax), which will be added at the time of payment. Additional Fees: Any additional fees (e.g., cleaning fees, extra guest charges, etc.) will be disclosed to you at the time of booking.
8. Limitations of Liability We act as an intermediary between guests and property owners. We are not responsible for any direct or indirect damages, loss, or injury that may arise from booking or staying at any property listed on our website. We are not liable for any errors, inaccuracies, or omissions in property listings, nor for the actions or omissions of Hosts or other third parties. You agree to use the website and Services at your own risk.
9. Intellectual Property All content on the website, including text, graphics, logos, images, and software, is owned by us or licensed to us. You may not copy, reproduce, distribute, or otherwise use any of this content without our express permission. The use of the website does not grant you any ownership rights in any content or materials provided.
10. Privacy Our Privacy Policy, available at Privacy Policy, explains how we collect, use, and protect your personal information. By using our website, you consent to our Privacy Policy.
11. Prohibited Activities You agree not to: Use our website to engage in fraudulent, deceptive, or unlawful activities. Post false, misleading, or offensive content on the platform. Interfere with or disrupt the operation of the website or Services. Use automated systems or software to access, scrape, or extract data from the website without our permission.
12. Dispute Resolution Governing Law: These Terms are governed by and construed in accordance with the laws of [Your Country/State]. Arbitration: Any dispute or claim arising out of or relating to these Terms or the use of our Services shall be resolved through binding arbitration in [Location], unless otherwise required by applicable law.
13. Modifications to Terms We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the website after such changes indicates your acceptance of the updated Terms.
14. Contact Information For any questions or concerns regarding these Terms, please contact us at:
Email: [your email]
Phone: [your phone number]
Address: [your physical address]
