Privacy Policy Last Updated: 12.6.2024
At Lake & Lodge Vacation Rentals (referred to as "we," "us," or "our"), we respect and value your privacy.
This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website [your website URL], and book a stay at our properties. By using our website or services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect personal information when you visit our website, fill out a booking form, subscribe to our newsletter, or otherwise interact with us online. This information may include: Personal Identification Information: Name, email address, phone number, billing and mailing address, and payment details. Booking and Reservation Information: Dates of stay, number of guests, special requests, and booking history. Technical Information: IP address, browser type, device type, operating system, and pages viewed on our website (via cookies or similar tracking technologies). Communication Data: Any messages, feedback, or inquiries you send to us.
2. How We Use Your Information
We use the information we collect for the following purposes: To Process Bookings: To confirm, manage, and communicate your reservation and stay with us. Customer Service: To respond to your inquiries, concerns, and requests. To Improve Our Services: To enhance the experience on our website and during your stay, including troubleshooting and analyzing usage patterns. Marketing and Promotions: To send you offers, updates, newsletters, and promotional materials. You can opt out of receiving such communications at any time. Legal Compliance: To comply with applicable laws, regulations, and legal obligations.
3. How We Protect Your Information
We take the protection of your personal data seriously and use a variety of security measures, including encryption and secure servers, to safeguard your information. We also restrict access to personal data to those employees and contractors who need it for legitimate business purposes.
4. Cookies and Tracking
Technologies Our website uses cookies and other tracking technologies to enhance your experience. Cookies are small files placed on your device that help us analyze web traffic, remember your preferences, and improve functionality. You can adjust your browser settings to decline cookies, but this may limit your ability to use certain features of our website.
5. Third-Party Services
We may share your personal information with trusted third-party service providers to complete transactions or improve our services. These providers include payment processors, email marketing platforms, and analytics tools. We ensure that these third parties use your information only for the purposes specified and comply with applicable privacy laws. We do not sell, trade, or rent your personal information to third parties.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Data Protection Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data: Access: You can request access to the personal information we hold about you. Correction: You can request correction of any inaccurate or incomplete data. Deletion: You can request the deletion of your personal data, subject to legal requirements. Opt-Out: You can opt-out of marketing communications by following the unsubscribe instructions in the emails you receive or by contacting us directly. Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format. To exercise these rights, please contact us at [Your Contact Email].
8. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.
9. International Transfers If you are located outside the United States, please note that your data may be transferred to and processed in the United States, where data protection laws may differ from those in your country. By using our website, you consent to the transfer of your information to the United States.
10. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with the updated "Last Updated" date. Please review this Privacy Policy periodically to stay informed about how we protect your data.
11. Contact Us If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
[Your Company Name]
Email: [Your Contact Email]
Phone: [Your Contact Number]
Mailing Address: [Your Business Address]
